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Services
Cerys Data Services, LLC offers all the products and services you need to get the most benefit and value from your Cognos investment. And we’re here for you every step of the way. From helping you determine the ideal Cognos solution to implementing and customizing it for your environment, we do it all and we do it best.
We can help you select, purchase, implement and customize the ideal product for your unique business environment.
Technical Services
We offer a wide spectrum of scalable, customizable services ranging from short-term consulting engagements to long-term, full-scale implementations of Cognos solutions. Cerys Data Services, LLC employs our proven methodology to every project we undertake, so we can guarantee that all engagements – regardless of the scope or complexity – will be successful.
Among the services we offer:
- Product Evaluation – We will evaluate your business need and help identify the Cognos solution that fits your purpose and budget.
- Technical Assessment – Our technical experts will analyze your architecture and provide recommendations on how to integrate Cognos into your existing environment.
- Implementation Services – Cerys Data Services, LLC can maximize your investment by analyzing your business needs and developing custom solutions that meet your business goals.
- Installation/Configuration – We’re specialists able to effectively install and customize Cognos solutions in extremely complex environments.
- Application Administration – The experts who built your application can also support it at a reduced rate. We’ll enable you to spend your time running your business, not supporting an application.
Training Services
Cerys Data Services, LLC offers flexible services to meet your specific training needs and budget.
- Custom Training: Our professionals will provide a custom training program for your staff to effectively transfer product knowledge and skills. We will create a tailored course that incorporates your company’s specific processes, applications and terminology.
- Cognos Training: Cerys Data Services, LLC clients are eligible to receive a discount on Cognos training programs.
· We Offer On-site Courses: We can arrange for Cognos courses to be taught at your facility by a certified Cognos instructor.
Support Services
To ensure you realize maximum performance from your Cognos application throughout its life cycle, we provide the following
support services:
· Post Go Live – Our professionals will stay onsite to provide mission-critical support to your users during the transition period of your implementation.
· Software Upgrades – Our expert consultants will help you implement the latest release of Cognos performance management applications.
When you partner with Cerys Data Services, LLC, you’ll receive exceptional service from extraordinary consultants.
We’re flexible, fast and dedicated to your success.
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